Avanti West Coast is a UK-based train operator that runs services on the west coast between Scotland, North Wales, and several English cities including London.
Ticket types include first class, standard premium, and standard class.
Around six weeks before my departure, I bought a $257, or around £209, one-way ticket from Glasgow Central Station to London Euston Station. It marked my first time purchasing a first-class ticket. In comparison, standard tickets start at around $40, or £32.80, depending on the timing.
Insider paid for the trip, as per our reporting standards.
The journey was due to take four hours and 37 minutes, but ended up being delayed by around 40 minutes. I was still happy as even with the delay it took less time than driving, which takes almost 7 hours.
My journey began at Glasgow Central Station on the morning of June 1. I arrived more than an hour before my scheduled departure time so that I would be able to enjoy the station’s first-class lounge.
The first-class lounge was located near the information desk. The door was locked, and I was buzzed in by a staff member who didn’t ask to see my ticket.
Once inside, I noticed several other customers who entered after me also weren’t asked to show their tickets. It was surprising to me that anybody could walk in.
A representative for Avanti West Coast declined to comment on the record when contacted by Insider regarding access to the first-class lounge.